HD Buttercup processes and ships orders Monday - Friday excluding national holidays. All orders ship from our distribution center in Los Angeles, California. 

Accessories are shipped via Fedex. Processing can take up to 3-5 business days.* Once your order ships, you’ll receive an email with the Fedex tracking number to track your package. 

Oversized items are shipped through either our delivery team or 3rd party carriers. Once your order is placed, our team will contact you to provide a more accurate delivery time frame. Local orders process within 3-5 business days while non-local orders require 7-10 business days.* This gives our team time to get in touch with 3rd party freight carriers, inspect all the items, and pack the items securely before shipping. Transit times vary depending on the delivery method and our delivery team will be in touch with you to confirm a delivery time frame. 

Please note that we require 24 notice for the cancellation/rescheduling of local deliveries. Failure to request cancellation/rescheduling of your delivery may result in additional delivery fees.

Shipping prices for online orders may differ from orders placed in stores. Shipping prices are subject to change depending on carrier.

If you are not ready to receive your delivery once it has been prepared to ship and require it to be held, storage fees may apply.

Extended processing time may be required during sale periods.